Terms & Conditions
Rules for Our Digital Universe
Welcome to POSCOS! These Terms and Conditions ("Terms") govern your use of our social media management platform and services. By accessing or using POSCOS, you agree to be bound by these Terms.
Acceptance of Terms
By creating an account or using any part of POSCOS's services, you agree to comply with these Terms. If you disagree with any part of these Terms, you may not access or use our services. These Terms apply to all users, including visitors, registered users, and paying customers.
Description of Service
POSCOS provides a comprehensive social media management platform that includes:
- Social media post scheduling and automation
- Multi-platform content management
- Analytics and performance tracking
- Team collaboration tools
- Content creation and optimization features
- Customer support and training resources
User Accounts and Registration
Account Creation
To use our services, you must:
- Provide accurate and complete registration information
- Be at least 18 years old or have parental consent
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
Account Responsibility
You are responsible for all activities that occur under your account. You agree to use strong passwords and enable two-factor authentication when available. POSCOS is not liable for any loss or damage arising from unauthorized account access.
Acceptable Use Policy
Permitted Use
You may use POSCOS to:
Content Management: Manage and schedule content for your social media accounts
Analytics: Analyze performance metrics and engagement data
Collaboration: Collaborate with team members on social media strategies
Support: Access training materials and support resources
Prohibited Activities
You agree not to:
- Violate any laws, regulations, or third-party rights
- Post spam, malicious content, or misleading information
- Attempt to hack, reverse engineer, or disrupt our services
- Use our platform to harass, abuse, or harm others
- Share your account credentials with unauthorized parties
- Scrape or extract data from our platform without permission
- Use automated tools to access our services excessively
AI Features and Fair Usage Policy
AI-Powered Features
POSCOS includes AI-powered features to enhance your social media management experience:
- AI-generated captions and content suggestions
- Smart image analysis and tagging
- Automated hashtag recommendations
- Content optimization and scheduling recommendations
- Analytics insights and performance predictions
AI Token Limits and Fair Usage
All subscription plans include generous AI token allocations designed to support normal business use. AI tokens are consumed when you use AI-powered features such as content generation, image analysis, and automated recommendations.
Fair Usage Guidelines: AI token limits are set at levels that accommodate legitimate business needs while preventing system abuse. Typical business use will not exceed these limits.
We reserve the right to:
- Monitor AI feature usage to detect unusual patterns or abuse
- Temporarily limit access if usage significantly exceeds fair use thresholds
- Contact you to discuss usage patterns before taking action
- Suspend or terminate accounts engaging in systematic abuse
Prohibited AI Usage
You agree not to:
- Use automated scripts or bots to excessively consume AI resources
- Resell or redistribute AI-generated content as a service
- Attempt to reverse engineer or replicate our AI models
- Use AI features to generate spam, malicious, or illegal content
- Share account access to circumvent individual token limits
AI-Generated Content Responsibility
While our AI features are designed to assist you, you remain solely responsible for all content you publish using our platform. You must review and approve AI-generated suggestions before publishing. We do not guarantee the accuracy, appropriateness, or quality of AI-generated content and are not liable for any consequences arising from your use of AI-generated content.
Content and Intellectual Property
Your Content
You retain ownership of all content you upload to POSCOS. By using our services, you grant us a limited license to store, process, and transmit your content solely to provide our services. You are responsible for ensuring you have the right to use all content you upload.
Our Intellectual Property
POSCOS's platform, including software, design, text, graphics, and trademarks, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to our Privacy Policy. We implement industry-standard security measures to protect your data and comply with applicable data protection laws, including GDPR and CCPA.
Payment Terms and Billing
Subscription Plans
POSCOS offers various subscription plans with different features and pricing. All fees are charged in advance on a recurring basis (monthly or annually). Prices are subject to change with 30 days' notice.
Payment and Refunds
- Payment is due on the billing date specified in your account
- We accept major credit cards and other approved payment methods
- Failed payments may result in service suspension
- Refunds are handled according to our refund policy
- You can cancel your subscription at any time
Service Availability and Modifications
Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or technical issues. We will provide advance notice when possible for scheduled maintenance.
Service Modifications
We reserve the right to modify, update, or discontinue features of our service. We will provide reasonable notice of significant changes that may affect your use. Continued use of our services constitutes acceptance of modifications.
Termination
Termination by You
You may terminate your account at any time by canceling your subscription or contacting our support team. Upon termination, you will lose access to your account and all associated data.
Termination by Us
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay applicable fees. We will provide notice when possible, except in cases of serious violations.
Disclaimers and Limitations
Service Disclaimer
POSCOS is provided "as is" without warranties of any kind. We do not guarantee that our service will meet your specific requirements or that it will be error-free, secure, or continuously available.
Limitation of Liability
To the maximum extent permitted by law, POSCOS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold harmless POSCOS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights.
Dispute Resolution
Governing Law
These Terms are governed by the laws of Japan, without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the Japan Commercial Arbitration Association. Disputes will be conducted in Tokyo, Japan.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and POSCOS regarding your use of our services.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Contact Information
If you have questions about these Terms, please contact us:
〒562-0035 大阪府箕面市
船場東2-4-1
フレスデザインビル5F
Osaka, Japan