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Terms & Conditions

Rules for Our Digital Universe

Effective Date: January 24, 2025Last Updated: January 24, 2025

Welcome to POSCOS! These Terms and Conditions ("Terms") govern your use of our social media management platform and services. By accessing or using POSCOS, you agree to be bound by these Terms.

01

Acceptance of Terms

By creating an account or using any part of POSCOS's services, you agree to comply with these Terms. If you disagree with any part of these Terms, you may not access or use our services. These Terms apply to all users, including visitors, registered users, and paying customers.

02

Description of Service

POSCOS provides a comprehensive social media management platform that includes:

  • Social media post scheduling and automation
  • Multi-platform content management
  • Analytics and performance tracking
  • Team collaboration tools
  • Content creation and optimization features
  • Customer support and training resources
03

User Accounts and Registration

Account Creation

To use our services, you must:

  • Provide accurate and complete registration information
  • Be at least 18 years old or have parental consent
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. You agree to use strong passwords and enable two-factor authentication when available. POSCOS is not liable for any loss or damage arising from unauthorized account access.

04

Acceptable Use Policy

Permitted Use

You may use POSCOS to:

Content Management: Manage and schedule content for your social media accounts

Analytics: Analyze performance metrics and engagement data

Collaboration: Collaborate with team members on social media strategies

Support: Access training materials and support resources

Prohibited Activities

You agree not to:

  • Violate any laws, regulations, or third-party rights
  • Post spam, malicious content, or misleading information
  • Attempt to hack, reverse engineer, or disrupt our services
  • Use our platform to harass, abuse, or harm others
  • Share your account credentials with unauthorized parties
  • Scrape or extract data from our platform without permission
  • Use automated tools to access our services excessively
05

AI Features and Fair Usage Policy

AI-Powered Features

POSCOS includes AI-powered features to enhance your social media management experience:

  • AI-generated captions and content suggestions
  • Smart image analysis and tagging
  • Automated hashtag recommendations
  • Content optimization and scheduling recommendations
  • Analytics insights and performance predictions

AI Token Limits and Fair Usage

All subscription plans include generous AI token allocations designed to support normal business use. AI tokens are consumed when you use AI-powered features such as content generation, image analysis, and automated recommendations.

Fair Usage Guidelines: AI token limits are set at levels that accommodate legitimate business needs while preventing system abuse. Typical business use will not exceed these limits.

We reserve the right to:

  • Monitor AI feature usage to detect unusual patterns or abuse
  • Temporarily limit access if usage significantly exceeds fair use thresholds
  • Contact you to discuss usage patterns before taking action
  • Suspend or terminate accounts engaging in systematic abuse

Prohibited AI Usage

You agree not to:

  • Use automated scripts or bots to excessively consume AI resources
  • Resell or redistribute AI-generated content as a service
  • Attempt to reverse engineer or replicate our AI models
  • Use AI features to generate spam, malicious, or illegal content
  • Share account access to circumvent individual token limits

AI-Generated Content Responsibility

While our AI features are designed to assist you, you remain solely responsible for all content you publish using our platform. You must review and approve AI-generated suggestions before publishing. We do not guarantee the accuracy, appropriateness, or quality of AI-generated content and are not liable for any consequences arising from your use of AI-generated content.

06

Content and Intellectual Property

Your Content

You retain ownership of all content you upload to POSCOS. By using our services, you grant us a limited license to store, process, and transmit your content solely to provide our services. You are responsible for ensuring you have the right to use all content you upload.

Our Intellectual Property

POSCOS's platform, including software, design, text, graphics, and trademarks, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

07

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to our Privacy Policy. We implement industry-standard security measures to protect your data and comply with applicable data protection laws, including GDPR and CCPA.

08

Payment Terms and Billing

Subscription Plans

POSCOS offers various subscription plans with different features and pricing. All fees are charged in advance on a recurring basis (monthly or annually). Prices are subject to change with 30 days' notice.

Payment and Refunds

  • Payment is due on the billing date specified in your account
  • We accept major credit cards and other approved payment methods
  • Failed payments may result in service suspension
  • Refunds are handled according to our refund policy
  • You can cancel your subscription at any time
09

Service Availability and Modifications

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or technical issues. We will provide advance notice when possible for scheduled maintenance.

Service Modifications

We reserve the right to modify, update, or discontinue features of our service. We will provide reasonable notice of significant changes that may affect your use. Continued use of our services constitutes acceptance of modifications.

10

Termination

Termination by You

You may terminate your account at any time by canceling your subscription or contacting our support team. Upon termination, you will lose access to your account and all associated data.

Termination by Us

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay applicable fees. We will provide notice when possible, except in cases of serious violations.

11

Disclaimers and Limitations

Service Disclaimer

POSCOS is provided "as is" without warranties of any kind. We do not guarantee that our service will meet your specific requirements or that it will be error-free, secure, or continuously available.

Limitation of Liability

To the maximum extent permitted by law, POSCOS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

12

Indemnification

You agree to indemnify and hold harmless POSCOS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights.

13

Dispute Resolution

Governing Law

These Terms are governed by the laws of Japan, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the Japan Commercial Arbitration Association. Disputes will be conducted in Tokyo, Japan.

14

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and POSCOS regarding your use of our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

16

Contact Information

If you have questions about these Terms, please contact us:

Email
[email protected]
Phone
072-737-7741
Weekdays 10:00-17:00 (JST)
Address
POSCOS Legal Department
〒562-0035 大阪府箕面市
船場東2-4-1
フレスデザインビル5F
Osaka, Japan