Your Data Security is Our Priority
POSCOS implements industry-leading security practices to protect your business data, social media accounts, and customer information.
Comprehensive Security Features
Multiple layers of protection for your peace of mind
End-to-End Encryption
All data transmitted between your devices and our servers is encrypted using industry-standard TLS 1.3 protocol.
- 256-bit SSL/TLS encryption
- Perfect forward secrecy
- Encrypted data in transit
Secure Data Storage
Your data is stored in enterprise-grade data centers with military-level security and redundancy.
- AES-256 encryption at rest
- Automatic daily backups
- Multi-region redundancy
Two-Factor Authentication
Add an extra layer of security to your account with 2FA using authenticator apps or SMS.
- TOTP authenticator support
- SMS verification
- Backup recovery codes
Role-Based Access Control
Control who has access to what with granular permission settings for team members.
- Admin, Editor, Viewer roles
- Custom permissions
- Granular access controls
Comprehensive Audit Logs
Track every action taken in your account with detailed audit logs for compliance and security monitoring.
- User activity tracking
- Login history and IP logs
- Team member action logs
- Export audit reports
Privacy Protection
We never sell your data. Your content and customer information remain private and under your control.
- GDPR compliant
- No data selling
- Right to deletion
Infrastructure Security
Our infrastructure is hosted on secure cloud platforms with 24/7 monitoring and DDoS protection.
- 99.9% uptime SLA
- DDoS protection
- 24/7 security monitoring
Secure Email System
All system emails are logged, monitored, and encrypted. Complete transparency for security-critical communications.
- Email delivery logs
- Failed email alerts
- Email archive system
- Delivery status tracking
Certifications & Compliance
Independently verified security standards
SOC 2 Type II Compliant
Independently audited and certified for security, availability, and confidentiality.
GDPR Compliant
Fully compliant with EU data protection regulations, ensuring user privacy rights.
ISO 27001 Standards
Following international standards for information security management systems.
Security Best Practices
How we protect your data every day
Vulnerability Management
- Regular security audits and penetration testing
- Bug bounty program for responsible disclosure
- Automated vulnerability scanning
- Rapid patch deployment
Employee Security
- Background checks for all employees
- Security awareness training
- Strict access controls
- NDA and confidentiality agreements
Incident Response
- 24/7 security operations center
- Incident response plan
- Transparent breach notification
- Disaster recovery procedures
Application Security
- Secure coding standards
- Regular security updates
- Input validation and sanitization
- OWASP Top 10 protection
Data Protection FAQ
Common questions about your data security
Where is my data stored?
Your data is stored in secure, enterprise-grade data centers located in Japan and the US. All data centers meet international security standards and are equipped with physical security, fire suppression, and redundant power systems.
Who has access to my data?
Only you and your authorized team members have access to your data. POSCOS employees have strictly limited access on a need-to-know basis for support purposes only, and all access is logged.
How long do you retain my data?
Active account data is retained as long as your account is active. Upon account deletion, all data is permanently removed within 30 days. Backup copies are retained for 90 days for disaster recovery purposes.
Can I export my data?
Yes, you can export all your data at any time in standard formats (CSV, JSON, PDF). This includes posts, analytics, reviews, and account settings.
What happens if there's a security breach?
In the unlikely event of a breach, we will notify affected users within 72 hours via email and provide detailed information about the incident and remediation steps.
Do you provide audit logs and activity tracking?
Yes, POSCOS provides comprehensive audit logs that track all user activities, login attempts, team member actions, and system changes. Logs include timestamps, IP addresses, and detailed action descriptions. Audit logs can be viewed in your dashboard and exported for compliance purposes.
How do you secure email communications?
All system emails (password resets, security alerts, verification emails, etc.) are logged with complete delivery tracking. We monitor email delivery status, log failed attempts, and maintain a searchable archive. Administrators can view email logs by type, status, and recipient for security auditing. All emails are sent via encrypted SMTP with TLS.
Security & Vulnerability Contact
Questions about security practices, compliance certifications, or enterprise security features
Report security vulnerabilities through our responsible disclosure program
Request security documentation, whitepapers, and compliance reports
Response Time
Security Inquiries
24 hours
Critical Vulnerabilities
4 hours
Security Documentation
Access detailed security whitepapers, compliance reports, and penetration test results.