Privacy Policy
Protecting Your Data in Our Digital Universe
At POSCOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social media management services.
Information We Collect
Personal Information
We may collect personally identifiable information, such as:
- Name and email address
- Company name and contact information
- Social media account information when you connect platforms
- Billing and payment information
- Communication preferences
Usage Data
We automatically collect certain information when you use our service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Social media engagement metrics and analytics
- Feature usage and interaction data
How We Use Your Information
We use the information we collect to:
- Provide and maintain our social media management services
- Process your transactions and manage your account
- Send you important updates and notifications
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist in operating our platform
Social Media Platforms: When you authorize us to post content on your connected accounts
Legal Requirements: When required by law or to protect our rights and users
Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- SOC 2 Type II compliance
Your Privacy Rights
You have the following rights regarding your personal information:
Access: Request access to your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data in a portable format
Opt-out: Unsubscribe from marketing communications
Restriction: Limit how we process your information
To exercise these rights, contact us at [email protected]
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve our platform performance
- Provide personalized content and features
You can control cookie settings through your browser preferences.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including Standard Contractual Clauses and adequacy decisions.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
〒562-0035 大阪府箕面市
船場東2-4-1
フレスデザインビル5F
Osaka, Japan
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing your personal data includes consent, contract performance, legitimate interests, and legal compliance. You have additional rights under GDPR, including the right to object to processing and file complaints with supervisory authorities.